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Search with Intuitiveness
This is a redesign based on the current search function of WeChat, but it is more intuitive and user-friendly.
Date: June 2024
Duration: 2 weeks
Team: Solo
UI/UX
Search with Intuitiveness
This is a redesign based on the current search function of WeChat, but it is more intuitive and user-friendly.
Date: June 2024
Duration: 2 weeks
Team: Solo
UI/UX
Search with Intuitiveness
This is a redesign based on the current search function of WeChat, but it is more intuitive and user-friendly.
Date: June 2024
Duration: 2 weeks
Team: Solo
UI/UX
Contxet
Contxet
WeChat is the most popular instant messaging app in mainland China and is popular in many Mandarin-speaking regions globally.
However, despite its popularity, it overlooks some basic intuitiveness and usability in its search function – one of the most frequently used features in users' daily routines.
This drawback particularly affects the middle aged and older adults, who often scroll through chat history for a long time to find specific pieces of information. Many of them have no idea what 'search function' is, and there's no instruction leading them to get familiar with it.
WeChat is the most popular instant messaging app in mainland China and is popular in many Mandarin-speaking regions globally.
However, despite its popularity, it overlooks some basic intuitiveness and usability in its search function – one of the most frequently used features in users' daily routines.
This drawback particularly affects the middle aged and older adults, who often scroll through chat history for a long time to find specific pieces of information. Many of them have no idea what 'search function' is, and there's no instruction leading them to get familiar with it.
Challenge——
Challenge——
Challenge
How might I rebuild the logic of the search function to cater to the usability improvements needed for middle-aged and older users, while also maintaining the uniformity and simplicity of the app’s interface?
How might I rebuild the logic of the search function to cater to the usability improvements needed for middle-aged and older users, while also maintaining the uniformity and simplicity of the app’s interface?
How might I rebuild the logic of the search function to cater to the usability improvements needed for middle-aged and older users, while also maintaining the uniformity and simplicity of the app’s interface?
Research——
Research——
Research
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First, I conducted several interviews with my elders and the elders of my friends to obtain qualitative responses, in order to understand the targeted user group’s needs and opinions regarding this function;
First, I conducted several interviews with my elders and the elders of my friends to obtain qualitative responses, in order to understand the targeted user group’s needs and opinions regarding this function;
Second, I conducted a competitor analysis between WeChat and another globally popular instant messaging app, Telegram, to analyse the current features of WeChat’s search function and better understand what needs improvement in the user experience;
Second, I conducted a competitor analysis between WeChat and another globally popular instant messaging app, Telegram, to analyse the current features of WeChat’s search function and better understand what needs improvement in the user experience;
Lastly, I identified the pain points of this function and the users’ needs to serve as the foundation for the redesign.
Lastly, I identified the pain points of this function and the users’ needs to serve as the foundation for the redesign.
User Persona——
User Persona——
User Persona
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User Flow——
User Flow——
User Flow
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Users who want to use the search function on WeChat can access it from the home page (Chats page) or select a chat to search for files transferred within that chat.
The options for file types are clearer. Whether users access the search function from the home page or a chat, they can directly choose the file type as a filter.
Users can access this function from any media file in a chat.
Users who want to use the search function on WeChat can access it from the home page (Chats page) or select a chat to search for files transferred within that chat.
The options for file types are clearer. Whether users access the search function from the home page or a chat, they can directly choose the file type as a filter.
Users can access this function from any media file in a chat.
Lo-Fi Wireframe——
Lo-Fi Wireframe——
Wireframe
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Key Features——
Key Features——
Key Features
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No.1
Optimised Guidance for the Search Bar and Search Options of General Search
With the new description in the search bar and the reordered options for searching, all is clear at a glance.
No.1
Optimised Guidance for the Search Bar and Search Options of General Search
With the new description in the search bar and the reordered options for searching, all is clear at a glance.
No.2
New List Design for the Results of the General Search
It lists all the files with their associated chat avatar displayed at the bottom of each file and adds a new sorting menu, making the process of finding a file more convenient and intuitive.
No.2
New List Design for the Results of the General Search
It lists all the files with their associated chat avatar displayed at the bottom of each file and adds a new sorting menu, making the process of finding a file more convenient and intuitive.
No.3
Finding files in a Chat Is More Easily Accessible
A new expanded option menu for file types is offered with simplicity, just one click to your files in a chat!
No.3
Finding files in a Chat Is More Easily Accessible
A new expanded option menu for file types is offered with simplicity, just one click to your files in a chat!
No.4
New Descriptive Buttons for Media Search In a Chat
The buttons that appear when clicking on any media file have been redesigned from material to descriptive, balancing clarity with simplicity.
No.4
New Descriptive Buttons for Media Search In a Chat
The buttons that appear when clicking on any media file have been redesigned from material to descriptive, balancing clarity with simplicity.
Prototypes——
Prototypes——
Prototypes
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General Search - Media
General Search - Media
General Search - Media
General Search - Contacts
General Search - Contacts
General Search - Contacts
In Chat - Pic & Vid
In Chat - Pic & Vid
In Chat - Pic & Vid
In Chat - Document
In Chat - Document
In Chat - Document
In Chat - Links
In Chat - Links
In Chat - Links
In Chat - Mini Programs
In Chat - Mini Programs
In Chat - Mini Programs
In Chat - Channel
In Chat - Channel
In Chat - Channel
In Chat - Music & Audio
In Chat - Music & Audio
In Chat - Music & Audio
In Chat - Transaction
In Chat - Transaction
In Chat - Transaction
In Chat - Search All Files
In Chat - Search All Files
In Chat - Search All Files
